Support Rates

 

Our support rates are as follows:

 

Service Contracts

 

1) Unlimited Remote Support Plan – 1 Year contract required.  Early termination fee may apply. Onsite work billed at $55/hour instead of $75/hour .

Number of Computers

Number of Servers

Number of Routers/Network Printers, Other Network Devices

2008 Price

5

0

1

$220.52

5

1

1

$266.15

7

1

1

$342.19

10

1

1

$456.25

13

1

1

$570.31

15

1

1

$646.35

18

1

1

$760.42

20

1

1

$836.46

25

1

1

$1,026.56

30

1

1

$1,216.67

35

1

1

$1,406.77

40

2

1

$1,642.50

45

2

1

$1,832.60

50

2

1

$2,022.71

55

2

1

$2,212.81

60

2

1

$2,402.92

65

2

1

$2,593.02

70

3

1

$2,828.75

 

          Below are estimated prices for the cost of our unlimited remote service plans. Prices may vary depending on environment.

 

2) Unlimited Onsite Support Plan – Call for price – 1 Year contract required.  Early termination fee may apply.

         

3) Unlimited Onsite with daily visit and offsite backup storage– Call for more information, price dependant on environment and location.


Hourly

1) Per hour normal rate is $75.00

 

Onsite work - One hour minimum. Billed in 30 minute increments after first hour. Travel fee dependant on location.

 

Remote work/Phone Support – ½ hour minimum.  No travel fee. Billed at $37.50 per half hour.

 

2) Block of hours –

 

1   -10   hours  $75/hour
11 -30   hours  $70.00/hour
31 -50   hours  $65.00/hour
51+      hours   $57.50/hour

 

Block hours must be used within 2 years of purchase. All on site visits would use a minimum of one hour per visit, while remote support would use a minimum of 30 minutes per call. Travel would be deducted per 15 minutes.